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Terms of Use

TrailWyse Technologies LLP | https://trailwyse.com

Effective Date: 5 October 2026

Last Updated: 5 October 2026

These Terms of Use ("Terms") govern your access to and use of the website operated by TrailWyse Technologies LLP ("TrailWyse", "we", "us" or "our") at https://trailwyse.com (the "Website"). These Terms are an electronic record under the Information Technology Act, 2000 and the rules made under it, and do not require any physical or digital signature.

By accessing or using the Website, you confirm that you have read and understood these Terms and agree to be bound by them. If you do not agree, please do not use the Website.

1. About TrailWyse and the Website

TrailWyse Technologies LLP is a software and technology company based in Pune, Maharashtra, India. Through the Website we provide information about our company, software products, technology solutions and services, and publish blogs, articles, Insights and announcements.

The Website also lets you contact us, request a demonstration and enquire about a custom solution. It does not currently offer a newsletter or blog subscription.

The Website is informational only. You cannot purchase software or services through it, and it does not offer user accounts or log-in.

2. Scope of These Terms

These Terms apply to your use of the public Website, including browsing, reading content, viewing information about our offerings, submitting forms, requesting demonstrations and using links to our social media profiles (Instagram, LinkedIn and Facebook) and other external sites.

If TrailWyse later offers software products, SaaS platforms, subscriptions, customer accounts, trials, licences or other services, they will be governed by separate terms, agreements, order forms or policies. Where separate terms apply to a product or service, they prevail over these Terms for that product or service.

3. Website Information Is Not an Offer

We aim to keep Website content accurate and current, but it may change as our business develops. Website content is provided for general information and is not a binding offer, quotation, guarantee, specification or contractual commitment unless we expressly say so in a signed written agreement.

Product features, availability, specifications, timelines, pricing, integrations and other details may change without notice. The appearance of a product or service on the Website does not mean it is currently available.

4. Future Products, Software and Subscriptions

We may introduce software products, subscriptions, licences, trials or other paid or unpaid offerings in future. If we do, the applicable pricing, subscription periods, licence terms, payment, renewal, cancellation and refund terms, service limitations and support terms will be provided before you commit, and will apply to that transaction.

5. Permitted Use

You may use the Website for lawful personal, professional, business, research, informational and evaluation purposes. You agree not to:

  • use the Website for any unlawful or fraudulent purpose;

  • attempt to gain unauthorised access to the Website, its servers, databases or related systems;

  • interfere with or disrupt the Website or its security, or probe, scan or test its vulnerabilities without our written permission;

  • introduce viruses, malware or other harmful code;

  • reverse engineer, exploit or circumvent any security or technical measure;

  • use bots, scrapers or other automated means that place an unreasonable burden on the Website, or collect Website content or personal information without permission;

  • submit forms using false, misleading or another person's information, or send spam or bulk submissions through the forms;

  • impersonate TrailWyse or any other person or organisation, or misrepresent your relationship with TrailWyse;

  • copy or distribute substantial portions of Website content without authorisation; or

  • use the Website in any way that violates applicable law.

6. Intellectual Property

Unless otherwise stated, the Website and its original content are owned by or licensed to TrailWyse Technologies LLP. This includes TrailWyse branding, logos and visual identity, Website design, text, graphics, illustrations, images, software-related materials, original articles and Insights, layouts and interface elements. They are protected by copyright, trademark and other intellectual property laws, including India's Copyright Act, 1957 and Trade Marks Act, 1999.

You may view Website content for legitimate informational purposes. You may not reproduce, modify, republish, distribute, sell, commercially exploit or create derivative works from TrailWyse content without our prior written permission, except as permitted by law.

Third-party names, logos, trademarks, software and materials appearing on the Website belong to their respective owners. No licence to use them is granted by these Terms.

Images and AI-generated content

Some images or illustrations on the Website may be created or assisted by artificial intelligence tools. Such visuals are illustrative only. They may not depict real products, people, customers, locations or results, and should not be relied on as a representation of any fact.

Intellectual property complaints

If you believe that content on the Website infringes your intellectual property rights, please email trailwyse@gmail.com with your name and contact details, a description of the work you claim is infringed, the location of the material on the Website, and a statement of your good-faith belief that the use is unauthorised. We will review the complaint and take appropriate action.

7. Blogs, Insights and Publications

Blogs, articles, reports and other Insights are provided for general information and education. We make reasonable efforts to keep them accurate, but we do not guarantee that they are complete, current or error-free. They are not professional, legal, financial, technical or other specialised advice. Please evaluate information independently, and consult a qualified professional, before relying on it for a business decision.

8. Subscriptions and Marketing Communications

The Website does not currently offer subscriptions to blogs, Insights, newsletters or other updates. If we introduce subscriptions, we will explain how your information will be used and provide an unsubscribe option in accordance with our Privacy Policy.

If we send marketing emails in future, you may opt out using the unsubscribe option in the email or by contacting trailwyse@gmail.com.

9. Contact, Demo and Custom Solution Forms

  • Submitting a form is an enquiry only. It does not create a contract, partnership, agency, employment, confidentiality or other relationship between you and TrailWyse, and does not oblige either of us to proceed.

  • We may, at our discretion, respond to, decline or not respond to an enquiry.

  • You must give information that is accurate and not misleading, and you must be authorised to submit it (for example, on behalf of your organisation).

  • We handle submitted information under our Privacy Policy.

Confidential information and ideas

Please do not include trade secrets, confidential business information or sensitive personal information in a form. Unless we have signed a written non-disclosure agreement with you, information you submit is not subject to any confidentiality obligation beyond those in our Privacy Policy and applicable law. If you wish to share confidential details, please ask us first and we will discuss a suitable written agreement.

Descriptions of a custom solution or requirements do not transfer any of your pre-existing intellectual property to us. We are free to develop products and services independently, and nothing in these Terms prevents us from developing something similar to what you describe, provided we do not use your confidential information in breach of a written agreement or the law.

10. Customer Names, Logos, Testimonials and Case Studies

Where the Website shows customer names, logos, testimonials or case studies, we do so only with the customer's permission or approval. Their appearance does not mean that the customer endorses every TrailWyse product, service or statement. Case studies and testimonials describe particular circumstances, and results will vary.

11. External Websites and Third-Party Services

The Website contains links to third-party websites, platforms and social media profiles, including Instagram, LinkedIn and Facebook, which we do not operate or control. A link is not an endorsement. Your use of third-party sites is subject to their own terms and privacy policies, and we are not responsible for their content, availability, security or practices.

12. Availability of the Website

We may update, modify, suspend, restrict or discontinue any part of the Website at any time. We do not guarantee that the Website will be uninterrupted, error-free, free from delay, unchanged, compatible with every device or browser, or available indefinitely. We may carry out maintenance and security updates that temporarily affect availability.

13. No Guarantee of Results

Information about our products, services or technologies, and any potential business benefits described on the Website, is not a guarantee of any business, financial, operational, productivity or other result. Actual results depend on factors such as your business circumstances, implementation, configuration, integrations, data, processes and users. A specific commitment from TrailWyse is binding only if it is set out in a signed written agreement. The disclaimers in this section apply to your use of the Website.

14. Disclaimer of Warranties

To the extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis. We do not give any warranty regarding the Website except where expressly stated or where a warranty cannot lawfully be excluded. Nothing in these Terms excludes or limits any consumer or other legal right that cannot lawfully be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, TrailWyse is not liable for indirect, incidental, special, consequential or similar losses (including loss of profit, revenue, data or business opportunity) arising from your use of, or inability to use, the public Website, including from interruptions, reliance on general Website information or third-party websites.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded, including liability for fraud or wilful misconduct. If you purchase a TrailWyse product or service, liability for that product or service is governed by its own agreement or terms.

16. Indemnity

To the extent permitted by applicable law, you agree to be responsible for, and to compensate TrailWyse for, losses, claims, liabilities, costs and reasonable expenses arising from your unlawful use of the Website, your breach of these Terms, or your infringement of another person's rights. This does not limit any other right or remedy we have under law.

17. Suspension or Restriction of Access

We may restrict or suspend access to the Website, or block a form submission, where reasonably necessary, for example for security, maintenance, suspected misuse or spam, unlawful activity, technical issues or to protect the Website or others. Where appropriate and practicable, we may give notice first.

18. Use from Outside India

The Website is operated from India. We may receive and respond to enquiries from outside India, but we make no representation that the Website or its content is appropriate or available for use in every country. If you access the Website from outside India, you are responsible for complying with the local laws that apply to you. You must not use the Website in violation of applicable sanctions or export control laws.

19. Privacy and Cookies

Your use of the Website is also subject to our Privacy Policy and Cookie Policy, which explain how personal information is collected and used and how cookies and similar technologies are used.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Website, our offerings, the law, technology or our business practices. The updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the Website after an update means you accept the updated Terms, to the extent permitted by law. For material changes, we may give additional notice on the Website.

21. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Subject to any mandatory rights you may have under the laws of your country of residence, the courts at Pune, Maharashtra, India have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or your use of the Website.

Before starting formal proceedings, we encourage you to contact us at trailwyse@gmail.com so that we can try to resolve the matter informally. Nothing in this section removes any mandatory legal right or remedy available to you under applicable law.

22. General

  • Severability: if any provision of these Terms is held invalid or unenforceable, it will be interpreted or limited to the minimum extent necessary and the rest will remain in effect.

  • No waiver: our failure or delay to enforce any provision is not a waiver of our right to enforce it later.

  • Assignment: you may not assign your rights under these Terms without our consent; we may assign ours in connection with a restructuring or transfer of our business.

  • Entire agreement: these Terms, together with the Privacy Policy, Cookie Policy and any service-specific terms expressly referenced, form the entire terms governing your use of the public Website, except where a separate signed written agreement applies.

  • Notices: we may give notices by posting on the Website or by email to an address you have given us.

23. Contact Us

TrailWyse Technologies LLP

Flat No. 10, Saurabh Residency, Narhe, Dhayari, Abhiruchi, Haveli, Pune – 411041, Maharashtra, India

Email: trailwyse@gmail.com | Website: https://trailwyse.com